Privacy Policy
Here's what matters in three sentences: We collect your contact details to provide our consulting services and improve our platform. We never sell your personal data to third parties. You have the right to access, delete, or download your information at any time.
The data we keep
We are transparent about what we gather. We collect the minimum amount of data necessary to deliver the services you request.
We primarily collect the following types of data:
- Contact Information: Name, email address, and company name, collected when you request a consultation or download a resource.
- Usage Data: Technical information such as your IP address, browser type, and pages visited, collected via standard server logs to ensure our site functions correctly.
- Project Data: If you engage LogFlow for a project, we collect logs, metrics, and system architecture details specific to your infrastructure to perform our audit and implementation services.
Keeping your information safe
Your data is used strictly for the purposes outlined in our service agreements. We do not rent or lease your personal information to marketers.
We use your data to:
- Deliver Services: Send you project updates, reports, and the final monitoring pipelines we build for you.
- Communicate: Respond to inquiries and send relevant blog posts or industry insights (you can opt-out of these emails).
- Improve Security: Monitor for suspicious activity and protect our systems from unauthorized access.
- Compliance: Meet legal obligations regarding data retention and security standards.
Who we share data with
We use trusted third-party services to help manage our business operations and analytics.
HubSpot / CRM
We use a CRM platform to manage client relationships, send invoices, and schedule meetings. This data is used solely for internal business operations.
Google Analytics
We analyze website traffic to understand how visitors interact with our content. This data is aggregated and anonymous; we do not track individual users across the web.
Cloudflare
We utilize a security and performance provider to protect our website from DDoS attacks and manage SSL certificates.
You are in control
Under GDPR and other privacy regulations, you have specific rights regarding your personal data.
Access
You can request a copy of all data we hold about you. This usually takes up to 30 days to compile.
Deletion
You can request that we erase your personal data, provided we have no legal obligation to retain it.
Portability
You can ask for your data in a machine-readable format (like CSV or JSON) to move it to another service.
How we use cookies
We use cookies to improve user experience on our website. These are small text files stored on your device.
We use essential cookies to ensure the website functions properly (e.g., remembering your language preferences) and analytics cookies to understand how visitors move through our site. You can adjust your browser settings to block cookies at any time.
For privacy inquiries: privacy@logflow.io
Last updated: October 26, 2023
Version: 2.4